Join a meeting via Citrix
AV Services / Videoconferencing / Pulse MDT /
How to Join a meeting via Citrix or remote working
If you are working from home or using Citrix please follow these steps to ensure a trouble free meeting experience - Join a Pulse meeting
- Make a note of meeting number and the web link
- Close Citrix
- From the Start menu of you computer, open Microsoft Edge (not Chrome) (please ensure you use the browser from your local desktop, not the browser in the Citrix environment)
- Enter the web link details in the address bar
- If prompted - allow your mic and camera
- You should see yourself if your camera is working - if not click on the three dots to set camera and microphone
- If prompted - Enter your full name
- If prompted - allow your mic and camera
- Select Video
- Enter meeting number and press enter to join
The Citrix / remote access applications can be opened again once connected.
If this process is not followed you will get a poor connection,
i.e. if you have Citrix open when you connect to the conference.
AV Services / Videoconferencing / Pulse MDT / FAQ / Joining a Meeting